First Choice Chastain Upholstered Shoe Storage Bench by Alcott Hill

Special Harding Pouf by Gracie Oaks

This online shop has amazing service. I have used them several times. My last order had an item that was damaged. They took care of me, no argument no hassle just replaced the order. Even had a follow up call to make sure everything was received in good condition and if I needed any additional assistance... they get how to take care of customers!

SALE Alcott Hill Chastain Upholstered Shoe Storage Bench for Living Room

I received my package when they said it would arrive. The box itself had a squished corner, not too concerning as the contents were packaged very well. One of the pieces did end up being damaged. I called customer service to get a replacement part. I was on the phone maybe 3 minutes, no hassle and they already have a replacement part on the way, free of charge! The representative who helped me was so kind! I'll definitely think of wayfair if I need anything else for our house!

Deal The Willa Arlo Interiors Westbrooks Tufted Ottoman for Living Room

I ordered Ottoman. Easy to assemble and took only a few minutes. I am not good at this so I was pleased. Love the white. It does not look cheap. Have had compliments on how attractive Ottoman. It took about a week to deliver. The Ottoman came. I was worried but I will order again from them. Nice not to have to pay duty as I am Canadian.

Quaniece Storage Ottoman by Red Barrel Studio for Living Room Best Choice

I just would like everyone to know that Wayfair is awesome. Their customer service was great! She handled my request so quick & easy! I shop a lot online since I am in a wheelchair & this was such a great experience, I had to write about it

22" Faux Leather Round Solid Color Pouf Ottoman by Foundry Select for Living Room Brand names

I have been ordering from Wayfair for years and they consistently advertise products with accurate descriptions and pictures. I recently bought a Ottomanthat didn't match the web description; Wayfair imediately provided a shipping label and the shipping cost for the return was minimal. Many places charge so much to return a Ottoman that in the past I kept the item instead of returning it.

Olmo 20" Square Pouf Ottoman by Brayden Studio for Living Room Hot Price

I spoke to a very understanding and sweet customer services who both helped resolve my returns during the pandemic. They were both helpful and resolved my issues. The wait to speak to them was very long but since everyone is working remotely it was understandable. Worth the wait. Ordered from Wayfair and will continue to do so. Recommend them to anyone.

Perfect Quality Latitude Run Demitro 31.5" Wide Tufted Rectangle Storage Ottoman for Living Room

I've only had one hiccup when shopping Wayfair, but that's expected as things can't run smoothly all the time. The home furnishings I've bought in the past have all been of great quality. Great prices and super-fast shipping! Dealing with customer service reps can be frustrating sometimes, but I've worked in customer service before so I know it's not an easy task all the time.

What is the most comfortable Ottoman? East Urban Home Square Animal Print Cube Ottoman

I initially ordered two barstools but for some reason there was miscommunication between csr/dispatching department and the warehouse (I assume). Long story short, they end up shipping the other one and gifting me a free one for my inconvenience! Like basically a $150 gift! My bad day turned into a blessing! Thanks Wayfair

View Info East Urban Home Square Animal Print Cube Ottoman for Living Room

I have been purchasing from Wayfair for several years, and I love them! Their shipping is free- which is very important to me because I do not have access to easy shopping living in the country. The products offered have good quality, and I especially Love their art work! It is very unique and different. I review my orders honestly and quickly- and receive reward monies for doing so. A nice touch! I share my great experience about Wayfair to many others who want to update their own look and where to purchase good home items.

Maghull Storage Ottoman by Mercer41 Best Deals

We've ordered most of our furnishings for our new home from Wayfair and I've been very pleased with their service, prices and quality. Delivery is either early or on time. Everything we've received has been complete and in good condition, and when mistakes have been made, their customer service in handling them have been excellent. For example, we ordered an electric fireplace and they sent the wrong model. I called them and was given a 10% refund for our trouble and the new/correct Ottoman was here within 7 days and we were told to keep or donate the model that we had originally received, which we're actually going to be able to make use of in our basement.

Hot Price Ebern Designs Vendome Pouf for Living Room

Last purchase was a new Ottoman. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Ottoman for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.

Allsup Pouf by Loon Peak for Living Room Great Furniture

This store has everything for your home and the largest selection you will find anywhere. I was shopping for Ottoman and thought I would find a few here, could not believe the amount they had. I found what I was looking for and they were less expensive than any other stores. They offer free shipping on all items over $49. You will fall in love with there customer service. They are my new go to store.

Top-rated Ottoman, Union Rustic Winfree Pouf By Marina Gutierrez

I have ordered multiple items thru Wayfair and have had great service and the products were as advertised. In fact, a neighbor asked for advice on using Wayfair on my neighborhood website and got 16 positive comments from different people about how good each of their experiences were. I personally had an item delivered damaged, and Wayfair sent another one immediately with no questions.

My top Ottoman lists - Wrought Studio Pitzer Pouf

Well I had not bought one thing online in my life and heard about Wayfair. I was moving for the first time in 24 years and decided out with the old and in with the new. I refurnished every room in the house via wayfair over a period of 4-5 months. Oh yes there were some bumps in the road with damages and either waiting for full replacements or repair parts, this is where the bumps came in. The customer service reps were first class in making things right and always told me donate the current item I had rather than me pay for return shipping etc.which was always gratefully received I might add.

Byrdstown 30" Tufted Square with Storage Ottoman by Gracie Oaks for Living Room Free Shipping and Returns

I was quite surprised with the low ratings. However, this was my first purchase buying Ottoman. The site was easy to search for what I needed and provided much information on the Ottoman. I loved how I was able to order Ottoman before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.

The Best Ottoman You Can Buy in 2021, East Urban Home Alabama Stripes Cube Ottoman...

I had to order Ottoman for my new condo. Searched different sties on the internet and Wayfair had the best price and also the items in stock. Ordered and the products arrived within 7 days. I had bought other items from Wayfair in the past and so far I have not been disappointed.

20.5" Round Stripes Cube Ottoman by East Urban Home for Living Room My Favorite Price

No problems! Wayfair usually comes through on whatever it is that you order through them. I've had a few problems with a couple of furniture pieces, but they replace it w/o any hassle whatsoever. It's just that you have to wait for the piece to be shipped again which is a minor inconvenience sometimes. All-in-all, I'm very happy with my Wayfair experience and would recommend shopping with them to any and all.

Tiffany Pouf by Union Rustic for Living Room Nice Price

I ordered a Ottoman from Wayfair and another Ottoman from another company last month, the couch came within 2 weeks, the Ottoman, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Ottoman as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time.

Jahiem Woven Pouf by Breakwater Bay for Living Room Great Guaranteed

I ordered a Ottoman from Wayfair recently and was glad to see that it would be arriving before my upcoming trip. I found out late in the process that the delivery would be delayed and was freaking out! So by being int ouch with the customer service dept. I was eventually put on the line with J. He is a delivery specialist, and he saved the day! He not only coordinated it all, but even got it there on a Sunday for me! The set is gorgeous, so the quality of their product is obviously great as well. Thank you J. and the Wayfair team!

Who Sell Union Rustic Brashears Kilim Cube Ottoman for Living Room

Ordered new Ottoman. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Ottoman originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.

18 Things On Sale You will buy Latitude Run Avicia Round Insert Pastel Cupcake Pouf

I've boycotted Walmart and Amazon for being billionaire-centric instead of paying a living wage. This store is an awesome alternative. I finally needed their customer service and they far exceeded my expectations there as well.

Cheaper Everly Quinn Middlebrook 17.72'' Round Storage Ottoman for Living Room

I thought the customer service was amazing! Got on the phone with a rep immediately and she was super kind and helpful. I needed to buy a Ottoman but I had three visa gift cards I wanted to use toward it. Couldn't figure out how to do it myself so the customer service rep walked me through the whole thing and put them in manually for me! SO nice and highly recommend their service.

Home Sweet Nebraska Cube Ottoman by East Urban Home for Living Room Price and Details

I am surprised to see the bad reviews on other website. I have purchased almost all items in my new house from Wayfair and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! They replaced the Ottoman with no additional cost and made sure the process was easy on me. I'll definitely keep shopping with them!

On sale Oliver Gal Oliver Gal Home Pouf for Living Room

After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Ottoman was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Ottoman are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!

Home Sweet Missoula Cube Ottoman by East Urban Home for Living Room My Good

Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.

Where to Order World Menagerie Trumbo Pouf for Living Room

After reading all the negative reviews I was leery about placing an order but since Wayfair had the cheapest price on the patio deck box I wanted I decided to take a chance. I'm glad I did. My deck box arrived within five days with no issues whatsoever. I won't hesitate to order again in the future.

October Choice 2021: East Urban Home Ottoman Under $169.99

Our Ottoman is just what we wanted. Quality great. Ease of assembly and excellent value for the money. I looked at many Ottoman this was by far the best online. When it arrived it really met our needs. Would strongly recommend.

Where to Get Three Posts Baby & Kids Royst Tufted Ottoman for Living Room

Love shopping at Wayfair... love the quality, price and service. I returned Ottoman, no problem, easy return with chat customer service instructions. Great quality in everything I have purchased, arrives when it says its going to, Can't say enough good about this company.

Canadice Rope Pouf by Longshore Tides for Living Room My Favorite

I try, whenever possible, to buy local, pay cash and support my community with my transactions. When I do go online, I want something of quality and I need it fast. I have Wayfair as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good. I hold their feet to the fire when I am unhappy, and they respond. I think our on-line businesses are as good as we demand they be, and I think Wayfair does a great job.

Home Sweet Buffalo Cube Ottoman by East Urban Home for Living Room Today Price

I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Ottoman, one I had priced locally and found on Wayfair for less than half the retail cost. When the Ottoman arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Ottoman the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Ottoman.

Under $204.99, The Expect Price From East Urban Home Miami Stripes Cube Ottoman

Wayfair is my favorite home decor site. I was confused by all of the low scores and thought perhaps they were being unfairly reviewed. When examining the dates of the low scores, it appears that people are most upset with having to wait for their stuff which to me is an unfair criticism in light of Covid. They had promotional free shipping on returns earlier this year which was really nice, but I get why that can be costly for the company.

October Choice, Best Ottoman for home. East Urban Home Mobile Alabama Cube Ottoman

I have recently purchased a number of items needed to set up a new home. Some products worked out; some didn't, or couldn't be shipped in time. However, throughout, I have spoken with countless Wayfair employees who have been helpful, respectful, understanding and empathetic! They always, always make things right, no exceptions.

Trina Ottoman by Laurel Foundry Modern Farmhouse for Living Room Customer Reviews

Every single time I've dealt with Wayfair, I've had an outstanding experience. And, they are dealing with a Karen. Seriously, they are nice, accommodating and do everything in their power to make sure you are happy. They have earned a lifelong customer because of their outstanding customer service each and every time. Thank you Wayfair for being a step above the rest!

Nebraska Stripes Cube Ottoman by East Urban Home for Living Room Amazing Price

I needed furniture for my new apartment, so I ordered two Ottoman for my house, as well as a bed and mattress for my bedroom. I also ordered two sets of dishes, cloth napkins, and placemats for the kitchen. I have nothing but glowing remarks for Wayfair. Quality of everything is AMAZING, and it was all delivered on time--some even earlier than expected! I highly recommend their products and appreciate the awesome customer service!

Washington Stripes Cube Ottoman by East Urban Home Buy Now

I order a Ottoman on Black Friday from Wayfair. I just got a call from the delivery service located in my city with not only an update it had arrived but could deliver it the next day. Total of two weeks with proper communication from the company and the delivery service. I couldn't ask for a better experience.